IndigoCare – alarming and nurse-call

iCall is the first nurse call system in the world based on the open IP-standard.

Its distributed architecture ensures the highest degree of flexibility without any limitation. Because of its flexible topology iCall can be implemented in new constructions or renovations, using existing cable infrastructure.

All types of call units can be combined into a single system: Wired or wireless, monitored or standard. Any existing call system can be extended with iCall. Furthermore, any type of alarm system, fire alarm installation and communication system can be fully integrated.

Alert any user, Anywhere

Every room call or alarm call can be sent to (a group of) users, regardless of the types of communication equipment assigned to these users: IP-Dect handsets, pagers and mobile phones can be included in a single group. The Netrix Notification Gateway can carry out a number of actions at predetermined times: it can send specific text messages at specific times to a group of recipients.

Different Netrix servers can be interconnected via TCP/IP, according to the master/slave principle, with the master performing the coordination of the alarm calls which arrive on all the message servers and for processing these to where an output is desired.

The Netrix Notification Gateway can carry out a number of actions at predetermined times: it can send specific text messages at specific times to a group of recipients. And it is possible to use a secure website to make manual calls to one or more output receiver(s) or a combination of multiple receivers, using conversion tables if desired.

Combined with iCall in one system, the Netrix can change the room status within the nurse call system. If, for example, an alarm or notification enters the Netrix, this can change the status of the specific room via a TCP/IP command, for example to ‘call’.

In combination with iCall, Netrix can provide various input modules across the different buildings on site and external buildings outside the site. For each location an iCall IP unit is provided which controls a LocalBus with up to 50 iCall 501 I/O Stations, each with free programmable inputs and outputs. These can be assigned to a specific type of nurse call or direct input contacts.
Netrix is able to receive incoming events from the Stanley (Aeroscout) real-time localization system, based on WiFi. Combined with iCall, the localisation events are able to automatically activate the presence and absence of the nursing staff in the room. For each event an indication can be provided whether and how an alarm is sent to which group of receivers, as well as the text content. Every generated event can be sent to a nurse station unit of iCall.
An SMS can be sent to the Netrix which activates a message to other receivers. For instance, one message can be sent to the Netrix which is automatically duplicated to several SMS, Dect, WiFi and e-mail receivers in one or several groups.  

All events are displayed in real time

If the room is equipped with the intercom facility, the caregiver may decide to initiate direct speaking/listening communication with the patient or resident. Communication between the different modules and devices with voice function are performed using the SIP protocol.
In addition to the standard software, every user can also determine from which specific room events should come to his or her device to give private attention to this specific patient. This allows calls to be allocated to a caregiver in a very flexible way according to shifts.

Netrix can send a call message to the IP-DECT phones that are integrated in NEC’s PBX, with configurable beep/ring tones and specific display information.

When an alarm has been sent to a (group of) DECT or Wi-Fi user(s), the receiver is able to activate a hands-free intercom conversation with an iCall SIP room terminal in order to know the reason for the nurse call immediately.

Netrix allows to send messages to mobile phones as an SMS text message.
In every group it is possible to retrieve .wav files and play them through the loudspeaker of the iCall SIP units. Selective paging can occur to, for example, a specific floor or a specific department.