MS Teams Integration

MS Teams Integration

Use the MS Teams application from wherever you are and from which device  you want like you would use any SIP softphone application to make outbound calls and receive calls on assigned landline number, or talk to colleagues connected to the telephony system through IP, analog or digital phones.

We can provide MS Teams integration in 2 ways:

1. Via NEC SBC

Voice connectivity between NEC system and Microsoft Teams

  • Call a Teams user from NEC users, or NEC users to join Teams conference, using NEC BX series SBC “Teams Direct Routing”
  • Retain critical communication and Telephony services on the on-premise NEC platform.
  • Leverage existing customer’s SIP or PSTN trunk, on-premise via NEC platform.
  • Leverage Teams for conferences and meetings capabilities
  • Highly secure
  • High availability options

What is Teams Direct Routing?

  • Direct Routing is a feature of BX SBC,that provides a SIP trunk connectivity from Microsoft Teams
  • Enables PSTN calling and NEC system integration from Microsoft Team s users
2. Subscription based via Call2Teams

ICCO Electronics is authorized partner and local distributor of Call2Teams services

Call2Teams™ is a unique add-on to Office 365 which integrates any existing phone system (SIP enabled PBX) with Office 365 enabling the Calls feature within Microsoft Teams. Allowing your staff to make and receive calls from your existing phone system using the Microsoft Teams app on any device, wherever they are. You get to keep all the existing numbers, routing and call center functionality configured in your phone system.

The Call2Teams™ platform uses standard SIP to connect to your existing phone system, just like a phone. This means virtually all current systems are supported.